Shipping Policy

Effective Date: January 8, 2025

1. Introduction

At SharpUpCiteino, we offer secure and efficient shipping services to ensure your luxury supercar reaches you in pristine condition and on time. This Shipping Policy explains the details of our shipping procedures, charges, and delivery times.

2. Shipping Methods

We partner with trusted logistics providers to deliver your vehicle with care. Available shipping options include:

  • Standard Shipping: Typically takes 7-14 business days for domestic delivery.
  • Premium Shipping: Faster shipping option with an estimated delivery time of 5-7 business days.
  • International Shipping: Available for most countries, though shipping times and fees may vary.

3. Shipping Costs

Shipping costs are calculated based on the delivery location and the vehicle purchased. At checkout, you will be provided with the total shipping cost, which includes handling fees.

  • Domestic Shipping: Costs depend on the distance from our warehouse.
  • International Shipping: Additional charges may apply depending on your country’s import duties and taxes.

4. Order Processing

  • Dispatch Time: Once your payment is cleared, your order will be dispatched within 1-2 business days. For international shipments, additional processing time may be required for customs clearance.
  • Tracking: After dispatch, we will provide you with a tracking number so you can monitor your vehicle’s journey.

5. Delivery Times

  • Domestic Deliveries: Typically, 7-14 business days depending on your location within the United States.
  • International Deliveries: International shipping may take 14-30 business days based on the destination country and shipping method chosen.

6. Shipping Insurance

All vehicles shipped are insured during transit to protect against damage or loss. In the unlikely event that your car is damaged during shipping, please contact us immediately to file a claim.

  • Damage during Transit: In case of shipping damage, please take photos of the vehicle and shipping packaging, and contact our support team within 24 hours of receiving the delivery.

7. International Shipping & Customs

  • Customs and Duties: International customers are responsible for paying any customs duties, taxes, and fees applicable in their country.
  • Customs Clearance: Delivery times for international orders may vary depending on the customs procedures in your country.

8. Shipping Restrictions

  • Restricted Areas: We may have shipping restrictions for certain remote or hard-to-reach areas. Please contact us if you are unsure whether we can ship to your location.
  • Vehicle Availability: We only ship vehicles that are available in our inventory. Occasionally, items may be out of stock or backordered, in which case we will notify you of any delays.

9. Returns & Exchanges

If you wish to return a vehicle, please refer to our Refund and Returns Policy for detailed instructions on how to proceed. Please note that returns are subject to specific terms and conditions.

10. Customer Support

For any questions related to shipping, delivery times, or shipping issues, please feel free to reach out to our team: